What if I have a complaint?

The Scouters work hard to ensure that there should be no cause for complaint – but with sections running dozens of activities a year for up to 40 young people at a time, there is always the risk of the occasional slip up. If you have a complaint, please discuss it in the first instance with your son or daughter’s section leader. That will hopefully allow the issue to be addressed and resolved quickly. If however you remain dissatisfied, please speak to the Group Scout Leader.